‘They Say the Nicest Things’

main PhotoCompliments may not pay the rent, but it has been proven that they can help to enhance performance in a similar way to receiving a monetary reward. So it’s no wonder that Al Halabi’s performance in 2015 has continued to exceed even the most optimistic expectations, with the following people and organisations offering the kind of unsolicited comments and testimonials that have occasionally made us blush!

Founder of Bombay Chowpatty, Mr. Ajay, enthused: We always use Al Halabi, without fail. From design through to the installation of kitchen equipment and onto after sales service they just can’t be beaten.” It is a sentiment shared by Shami Gourmet’s Mr. Basel, who said: “We acquired all of our kitchen equipment from Al Halabi. It is of a very high standard, whilst the customer service and support is second-to-none.”

Mr. Muhammad Hamwia, CEO of Al Hamidieh, which offers authentic Syrian cuisine, was looking to put a very special kitchen together, and said of Al Halabi: “They did the entire kitchen and were excellent in every aspect. Al Halabi listened closely to what we had to say and were very responsive.”

A completely different dining experience, but with equally demanding requirements, was American diner The Boutique Kitchen, with owner, Mr. Sal Kahil, commenting: “To be truthful, if you want real quality and service in Dubai, Al Halabi is the only place to go.” Mr. Ashraf, Branch Manager with the Eat & Drink Group of Restaurants was equally as effusive: “Perhaps one of our biggest advantages is that we partner with Al Halabi. There is simply no competition if you want real quality in your kitchen, and we do!”

Sometimes people call Al Halabi after having a less than good experiences elsewhere, such as Kristin, the founder of WOFL Bakery: “To begin with we worked with several kitchen equipment suppliers, and to be honest the whole experience was horrific. But then we found Al Halabi and everything changed. They have been phenomenal.” Man’oushe Street Operations Manager Eddie Hakim agreed, saying: “We used to work with another kitchen company, but then we heard of Al Halabi. I think it’s true to say that Al Halabi really does go that extra mile when it comes to looking after its customers.”

Harout, owner of authentic Mediterranean restaurant, Harot’s, remarked: “They didn’t let us down; their commitment to quality in every aspect of their work is impressive,” whilst Managing Partner of the Mansour Group, Andre Hawa, which has been dealing with Al Halabi for more than 20 years, explained: “They have provided an exceptional service every step of the way – occasionally going beyond the call of duty.”

Edible Arrangements haven’t had quite such a long-standing relationship, but intends to do so, with owner Mr. Alawi Al Braik saying: “We commented at the time of Al Halabi completing our second store that it was absolutely perfect … even better customer service and equipment than we had received from America.”

· By Bilal Al Halabi, Al Halabi Ref. & Kitchen Equipment  www.al-halabi.com



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